AGREEMENT

THIS USER AGREEMENT (hereinafter referred to as the “Agreement”) is entered between you the Customer and e-Business Developers Ltd
(hereinafter referred to as “eBD”).

Please read this Agreement carefully, as it sets out our and your legal rights and obligations in relation to our domain, hosting and development services
(hereinafter referred to as Services”).

This Agreement is available in the English language only.

If you have any questions or complaints about these Agreement or our Services, please contact us by email to ebd@ebd.ug

This Agreement includes the general terms and conditions (Annex 1) & privacy policy (Annex 2) that you agree to abide by when signing up for Services with eBD. You also agree to be bound by the terms and conditions of this Agreement for any transaction made by a third party using your account.

The Effective Date of this Agreement shall be considered to be the date on which the initial payment to eBD is due and payable and will remain valid for a period one (1) year from that date.

Therefore, you agree as follows:

1. SERVICE PRICING

You acknowledge that all prices, discount rates and transaction fees are subject to change without prior notice.
eBD will provide its Services to you according to the price agreed upon at the time of signing up.

2. SERVICE PAYMENT

You are required to pay the fee before gaining access to the Services. Special arrangements may be made for part payment but you agree that upon signing up you must pay the full amount of the invoice regardless of whether you terminate the Services before the end of the year.

3. FREE DOMAIN NAME

During promotional offers, you may order a free domain name based on availability. Free domain names & associated email accounts are owned by eBD but the emails are owned by the Customer. You may continue to use the domain and associated email accounts as long as you continue to host with eBD.

Upon contract expiration or termination, you may retrieve all emails associated with the domain name & email accounts. Should you wish to retain or transfer the domain to another host you may purchase it at a fee of $200. eBD reserves the right to sell or not to sell the domain.

4. FREE WEBSITE DEVELOPMENT

During promotional offers, you may request a free website upon delivering all required content for the development process. Free websites are owned by eBD but the content is owned by customer. You may continue to use the website as long as you continue to host with eBD. Upon submitting a request, the decision to provide or create the website shall be at the discretion of eBD.

Upon contract expiration or termination, you may retrieve all website content. The website may be purchased at a fee of $1,000 should you wish to retain it or transfer it to another host. eBD reserves the right to sell or not to sell the website.

5. SERVICE EXPIRATION

You agree that Services will automatically expire without notice after 1 year from the date of the initial invoice. eBD may inform you of the expiration of hosting services at the e-mail address given in your registration profile. In case your service is not renewed in time, eBD may inform all mailboxes dependent on your account in order to secure a trouble-free performance of Services. The Services will automatically expire without further notice if you do not respond to the emails or pay the renewal fees as per the current pricing.

6. NO SOLICITAION

You agree that you will NOT approach eBD’s employees with proposals to hire them as your own employees or contractors. Should you wish to hire any of eBD’s employees, you agree to pay eBD a fee of $2,000 for each employee hired.

7. MAILBOX

You shall receive fully-functional mailboxes based on the chosen hosting plan. Each mailbox can store up to 5000 e-mail messages and has a disk space limit of 200 MB. You are NOT allowed to send more than 600 emails within a given day neither 50 emails within a given hour (each email can be sent to maximum 50 recipients, as each unique recipient will be counted as one message sent). You agree to be responsible for all content sent through your email addresses and you agree to indemnify eBD for any use of email Services provided to you or unauthorized access to your emails by third parties.

8. Fraudulent Transactions

You agree to indemnify eBD for transactions processed by eBD on your behalf that are fraudulent in nature. Such fraudulent transactions can result from, but are not limited to misrepresentations during the hosting and domain registration process, or the use of stolen or misappropriated credit cards.

9. TECHNICAL SUPPORT

eBD will provide you with technical support via any of the following support channels; e-mail, live chat, telephone or ticketing system at http://support.ebd.ug.

10. NOTICES

You agree that all notices (except for notices concerning breach of this Agreement) from eBD to you may be posted on our website. Notices concerning breach of this Agreement will be sent to the e-mail address that you provided in your profile during the sign up. Notices to eBD should be sent to This email address is being protected from spambots. You need JavaScript enabled to view it..

11. RESTRICTION / REFUSAL OF SERVICE

You agree that eBD in its sole discretion, may terminate this Agreement if you do not make required payments in time or are found to be using eBD's services in association with unsolicited commercial e-mail (SPAM) or morally objectionable activities. Morally objectionable activities may include, but are not limited to; activities that are in nature defamatory, embarrassing, harmful, abusing, threatening, slanderous or harassing third parties; or activities prohibited by any applicable law of the Resident Country and/or foreign territories in which you conduct business; or activities designed to encourage unlawful behavior of others, such as hate crime, terrorism and pornography; activities that are tortuous, vulgar, obscene, invasive of the privacy of a third party, racially, ethnically, or otherwise objectionable; activities designed to impersonate the identity of a third party; and activities designed to harm minors in any way. In the event that eBD terminates this Agreement, no refund payment will be issued to you.

12. LIMITED LIABILITY

eBD. shall not be liable under any circumstances for any special, consequential, incidental or punitive damages arising out of or in any way connected with this Agreement, and/or any services and products that you may choose to offer on your website, including but not limited to; damages for lost profits, loss of service use, loss of data, loss of privacy, or damages to third parties. This limited liability clause shall apply even if eBD has been notified of the possibility of any claims. In no event shall eBD’s maximum liability for any breach under this Agreement exceed 20% of the total amount paid by you for the Services or for any product purchased from eBD.

13. INDEMNIFICATION

YOU AGREE TO RELEASE, INDEMNIFY, AND HOLD eBD, ITS CONTRACTORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS AND AFFILIATES HARMLESS FROM ALL LIABILITIES, CLAIMS AND EXPENSES, INCLUDING ATTORNEY'S FEES AND COURT COSTS, FOR THIRD PARTY CLAIMS RELATING TO YOUR USE OF THE SERVICES OR ARISING UNDER THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, INFRINGEMENT BY YOU OR SOMEONE ELSE USING YOUR COMPUTER, OF ANY INTELLECTUAL PROPERTY OR OTHER PROPRIETARY RIGHT OF ANY PERSON OR ENTITY, OR FROM THE VIOLATION OF ANY TERM OR CONDITION OF THIS AGREEMENT. WHEN eBD MAY BE INVOLVED IN A SUIT INVOLVING A THIRD PARTY AND WHICH IS RELATED TO THE SERVICES UNDER THIS AGREEMENT, eBD MAY SEEK WRITTEN ASSURANCES FROM YOU IN WHICH YOU PROMISE TO INDEMNIFY AND HOLD SUCH PARTIES HARMLESS FROM THE COSTS AND LIABILITIES DESCRIBED IN THIS PARAGRAPH. SUCH WRITTEN ASSURANCES MAY INCLUDE THE POSTING OF PERFORMANCE BONDS OR OTHER GUARANTEES. YOUR FAILURE TO PROVIDE SUCH ASSURANCES MAY BE CONSIDERED A BREACH OF THIS AGREEMENT BY YOU.

YOU AGREE THAT YOU SHALL DEFEND, INDEMNIFY, SAVE AND HOLD eBD HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST US, OUR AGENTS, OUR CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED, PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY YOU, YOUR AGENTS, EMPLOYEES OR ASSIGNS. YOU AGREE TO DEFEND, INDEMNIFY AND HOLD eBD HARMLESS AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED BY YOU WITH OUR SERVICES; (2) ANY MATERIAL SUPPLIED BY YOU INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; (3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD USING OUR SERVICES.

14. DISCLAIMER OF WARRANTIES

eBD DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM eBD SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

15. MODIFICATION

This Agreement and its coherent terms & conditions and privacy policy are subject to change. eBD reserves the right to modify these policies upon need without prior notice. All such changes will be updated on our website URL www.ebd.ug/agreement.html therefore, you are encouraged to periodically review this Agreement, as well as news postings, in order to always have up-to-date and applicable information.

16. TERMINATION

You may terminate this Agreement by sending a notice to This email address is being protected from spambots. You need JavaScript enabled to view it. 30 days prior to the required termination date of Services. You agree that any outstanding balances due to eBD shall become due and payable with immediate effect. This Agreement automatically terminates one year after date on initial invoice.

17. ASSIGNMENT

You may not assign your rights or duties under this Agreement to another individual or entity without the expressed written consent of eBD. eBD may assign its rights and obligations under this Agreement without prior notice, as long as Services continue to operate as outlined in this Agreement.

18. ENTIRETY

This Agreement and its coherent terms & conditions and privacy policy constitute the entire Agreement between Customer and eBD and supersede any and all prior and contemporaneous, oral, or written representations, communication, understandings, and agreements between these parties with respect to the subject matter.

Annex 1

TERMS & CONDITIONS

These terms and conditions govern your use of www.ebd.ug website. By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

1. License to use website

Unless otherwise stated, e-Business Developers (“eBD”) and/or its licensors own the intellectual property rights in the website and material on the website.

You may view; download for caching purposes, and print or share pages or other content from the website, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

2. Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without eBD’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without eBD’s express written consent.

3. Restricted access

Access to certain parts of this website is restricted. eBD reserves the right to restrict access to areas of this website, or indeed this entire website at eBD’s sole discretion.

If eBD. provides you with a username and password to enable you to access restricted areas of this website or other content or services, you must ensure that the credentials are kept confidential and agree to be fully responsible for any use of your username and password.

eBD may disable your username and password at eBD’s sole discretion without notice or explanation.

4. User content

In these terms and conditions, “User Content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You hereby grant eBD a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to eBD the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your User Content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or eBD or a third party (in each case under any applicable law).

You must not submit any User Content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

eBD reserves the right to edit or remove any material submitted to this website, stored on eBD servers, hosted or published on this website.

Notwithstanding eBD’s rights under these terms and conditions in relation to User Content, eBD does not undertake to monitor the submission of such content to, or the publication of such content on this website.

5. No warranties

This website is provided “as is” without any representations or warranties, express or implied.
eBD makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, eBD does not warrant that:

6. Limitations of liability

eBD will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, use of, or otherwise in connection with this website:

These limitations of liability apply even if eBD has been expressly advised of the potential loss.

7. Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

8. Other parties

You accept that, as a limited liability entity, eBD has an interest in limiting the personal liability of its staff. You agree that you will not bring any claim personally against eBD’s staff in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer shall protect eBD officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as eBD.

9. Indemnity

You hereby indemnify eBD and undertake to keep eBD indemnified against any losses, damages, costs, liabilities and expenses incurred or suffered out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

10. Breaches of these terms and conditions

Without prejudice to eBD’s other rights under these terms and conditions, if you breach these terms and conditions in any way, eBD may take such action as eBD deems appropriate to deal with the breach, including suspending your access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing legal proceedings against you.

11. Variation

eBD may revise these terms and conditions from time-to-time without prior notice. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check the website regularly to ensure you are familiar with the latest version.

12. Assignment

eBD may transfer, sub-contract or otherwise deal with its rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

13. Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

14. Entire Agreement

These Terms and Conditions, together with the Agreement and Privacy Policy constitute the entire Agreement between you and eBD in relation to your use of this website, and supersedes all previous agreements in respect of your use of this website.

15. Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Rwandan Law and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of Rwanda.

Annex 2

Privacy Policy

1. GENERAL

We are committed to safeguarding the privacy of our website users. This policy sets out how we will treat your personal information.

Our website uses cookies. By using our website, you agree to this policy and consent to our use of cookies in accordance with the terms of this privacy policy.

We may collect, store and use the following kinds of personal information:

2. Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

3. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

Except as provided in this privacy policy, we will not provide your information to third parties.

4. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Personal information that you submit for publication on the website will be published on the internet and may be available via the internet, around the world. We cannot prevent the use or misuse of such information by third parties.

You expressly agree to such transfers of personal information.

5. Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall- protected) servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not personally ask you for your password (except when you log in to the website in which case you will use the login form).

6. Policy amendments

eBD may update this privacy policy from time-to-time by posting a new version on our website without prior notice. You should check this page regularly to ensure you are aware of the changes.

7. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will only accept a copy of your valid passport or national identification card, notarized by a public notary). Such requests shall be done in writing to This email address is being protected from spambots. You need JavaScript enabled to view it.

We may withhold such personal information to the extent permitted by law.

8. Third party websites

This website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Entire Agreement

This Privacy Policy, together with the Agreement and Terms & Conditions constitute the entire Agreement between you and eBD in relation to your use of this website, and supersedes all previous Agreements in respect of your use of this website.